Wireless
Solutions
THE SOLUTION
eXprts is the answer to problem.
Bills are obtained from your vendors in an electronic format to
establish a baseline inventory.
A website is created to allow your employees to order or change
services. At the onset of system delivery, multiple techniques,
including IVR and SMS are utilized to validate users and begin
eliminating unused devices.
On a pre-determined timeframe, our Analysis and Optimization engines
make recommendations for service plan changes based on individual
calling history and trends. Zero use phones are also identified
and flagged.
Emails are routed to employees and managers to approve all changes
and disconnects with automatic escalation occurring for non-responsive
personnel.
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